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Please contact Joyce Marco, Director of Strategic Publications, at jmarco@charlotteobserver.com or (704)358-5284.

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For all customer service, including delivery assistance, and vacation stops and starts, please call 800-532-5350 or e-mail. Please include your delivery address with your request. General inquiries can also use the below form.

You should receive your paper by 6 a.m. M-F, and by 7 a.m. Sat-Sun.

Our Customer Service Center hours of operation are M-F, 6 a.m. - 5 p.m.; Sat. 7 a.m. - Noon, and; Sun. 7 a.m. - 1 p.m. The automated system is available 24 hours/day, and our call center operates 7 days a week, 365 days a year.

For all customer service, including delivery assistance, and vacation stops and starts, please call 800-532-5350 or e-mail. Please include your delivery address with your request. General inquiries can also use the below form.

You should receive your paper by 6 a.m. M-F, and by 7 a.m. Sat-Sun.

Our Customer Service Center hours of operation are M-F, 6 a.m. - 5 p.m.; Sat. 7 a.m. - Noon, and; Sun. 7 a.m. - 1 p.m. The automated system is available 24 hours/day, and our call center operates 7 days a week, 365 days a year.

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